- General terms and conditions and travel protection
- Terms and Conditions - travel and agency conditions of Rheinhessen-Touristik
TRAVEL CONDITIONS FOR PACKAGE RATES OF RHEINHESSEN-TOURISTIK GMBH FOR BOOKINGS VALID FROM 01.07.2018
We ask you for attentive reading of the following terms and conditions for package deals. These travel conditions are, as far as effectively included, part of the travel contract, you - hereinafter referred to as "traveler" or "customer" - with Rheinhessen-Touristik GmbH, hereinafter abbreviated RHT, as a tour operator after 30.06.2018. These travel conditions apply exclusively to the package offers of RHT. They do not apply to the provision of third-party services (such as guest guides and entrance tickets) and not to contracts for accommodation services or their mediation. They supplement the statutory provisions of §§ 651a - y BGB (Civil Code) and Articles 250 and 252 of the EGBGB (Introductory Act to the BGB) and fill them out:
Please note: RHT's package deals are not suitable for people with reduced mobility.
1. Conclusion of contract
1.1 With the booking (travel registration), which can be made verbally, by phone, in writing, by fax, by e-mail, the customer offers RHT the conclusion of a travel contract binding. Basis of his offer are the travel description, these travel conditions and all additional information in the booking basis (catalog, accommodation directory, Internet), as far as this is available to the customer.
1.2 The travel contract is concluded upon receipt of the travel confirmation (declaration of acceptance) by the tour operator. Upon or immediately after the conclusion of the contract, the tour operator shall provide the customer with a confirmation of travel on a durable medium (which allows the customer to keep the declaration in an unaltered condition in a timely manner, eg on paper or by e-mail), unless the traveler is entitled to a written confirmation of travel in accordance with Art. 250 § 6 (1) Sentence 2 EGBGB because the contract was concluded in the simultaneous physical presence of both parties or outside of business premises ,
1.3 Insofar as RHT offers the possibility of a binding booking by way of electronic contract conclusion via an Internet platform, the following conclusion applies to this contract:
a) The online booking process is explained to the customer by appropriate instructions. The contract language is exclusively the German language.
b) The customer can correct or delete individual details at any time via a correction option that is explained to him during the booking process or reset the entire online booking form.
c) Upon completion of the selection of the travel services requested by the customer and the input of his personal data, the entire data including all essential information on prices, services, booked additional services and about booked travel insurance are displayed. The customer has the option of discarding or re-executing the entire booking.
d) By pressing the button "book with payment" the customer offers RHT the conclusion of a travel contract bindingly.Application of this button therefore leads to the conclusion of a travel contract subject to payment in the event of receipt of a booking confirmation by RHT Operation of the button "book with a fee" does not constitute a claim of the customer for the conclusion of a travel contract. RHT is free to accept or reject the contract offer (the booking) of the customer.
e) If no booking confirmation is given in real time, RHT will immediately confirm receipt of the booking to the customer by electronic means. This confirmation of receipt does not constitute a booking confirmation and does not constitute a claim to the conclusion of the travel contract according to the customer's booking request.
f) The travel contract is concluded upon receipt of the booking confirmation by the customer, which the RHT sends to the customer in the form specified in the booking process by e-mail, fax or post.
1.4 If the reservation confirmation of RHT differs from the booking of the customer, then a new offer of RHT is available, to which this is bound 7 days from the date of the booking confirmation. The contract comes on the basis of ...